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IN CASE OF AN EMERGENCY:
API’s standard business hours are Monday-Friday 8am-5pm Central Standard Time.
(Application, financial and other pre-departure concerns will only be addressed during standard business hours.)
If you need to report an emergency outside of normal business hours, call +1-512-600-8900 and press 9 to be directed to our after-hours respondent. An API staff member will respond to all messages within two hours.
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PARTICIPANTS ABROAD:
Call your on-site API director or local coordinator first in the event of an emergency. If you are not able to reach your director via the emergency line for any reason, call the API office at +1-512-600-8900 during standard business hours. Outside of standard business hours please press 9 to be directed to our after-hours respondent. An API staff member will respond to all messages within two hours.
